QUALITY Community Care, based in Ludlow, has been given “good” ratings in every category in its latest Care Quality Commission (CQC) inspection.
The service provides care for almost 50 people, including older and younger adults, and people living with dementia or physical disabilities.
The CQC report, based on the inspection in June, said: “People were supported to live their lives as they chose, as independently as they could.”
The report said that risks were monitored, and assessments were updated, while people’s medicines were stored and administered safely.
The report continued: “People felt safe with the service they received and with the staff. People received their medicines from staff who were trained. People saw healthcare professionals when needed.”
The CQC also said: “People told us staff knew them well and what was important to them. Their needs were assessed and understood by staff.”
The CQC said that the families of the people being cared for were happy with the service and said their relatives’ care needs were being met. They felt that staff were “kind and respectful”.
The last rating for the service was also “good”.
You can see the full report at cqc.org.uk.
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