By Michael Baws

PLANS by NatWest Bank to make it easier for disabled people to use its Ludlow branch have fallen foul of conservation watchdogs.

The bank may have to reinstate a set of heavy oak doors, which have been replaced by glass doors to be operated electronically by wheel chair users.

The new feature was installed without planning permission and, only a few weeks after it arrived, officials at South Shropshire District Council recommended rejection of an application to alter the branch to comply with new disability laws.

The recommendation was due to come before the council's development control committee as the Advertiser went to press.

The issue could now become a clash between disabled rights and the need to conserve listed buildings.

As well as replacing the doors, NatWest wants to install lights above the outside cash machine and the steep steps into the branch, provide hand rails and alter the lobby.

Ludlow Town Council objects, saying the lighting is not appropriate to the character of the timber-fronted grade II listed bank. It also feels a glass inner door is not in keeping.

The Ludlow Conservation Area Advisory Committee agrees to internal alterations but objects to the design of the outside lamps and removing the oak doors.

Disabled rights campaigners, meanwhile, are angry about the lack of consultation with the district council and the recommendation.

Richard Phillips, chairman of the South Shropshire Access Group, claimed: "There is a loophole in the law. NatWest has considered the historical nature of the building and made a decent attempt to make it accessible. It is to be congratulated whereas the district council has been unhelpful."

The laws governing disabled access came into force on October 1 but have yet to be tested in the civil courts.

Will Dingli, of the Disability Rights Commission, said: "Disabled people want to use services delivered from listed buildings just like everyone else and this is achievable with effort, advice and imagination."

NatWest said the oak doors, with their glass panels and brass trimmings, were in a safe place.

Nigel Meffen, West Midlands media relations manager, said: "NatWest in Ludlow, as elsewhere, is looking to provide level access for all customers, wherever possible.

"While the installation of a ramp was not possible in Ludlow, we have installed internal doors to provide easier access.

"We await the outcome of the committee meeting with interest."